Return and Refund Policy

We want you to be completely satisfied with your purchase from DilySport. If for any reason you are not, please review our policy on returns and exchanges below.

1. Return Window

We accept returns within 30 days from the date you receive your order. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

2. How to Request a Return or Exchange

To request a return or exchange, please contact our customer service team via email at **contact@dilysport.shop**. After receiving your request, we will provide you with detailed instructions on how to proceed.

3. Return Shipping Costs

We are happy to cover the return shipping costs for your item. We will provide you with a prepaid return shipping label and instructions after your request is approved.

4. Restocking Fee

There is **no restocking fee** for any returned item.

5. Refund Process

Upon receiving the returned item, we will inspect it. If the product meets our requirements, we will refund the full amount you paid (including the original shipping fees) to your original method of payment. Please allow **3-5 business days** for the refund to be processed and reflected in your account.

If the returned product does not meet our requirements (e.g., used, damaged, or not in original packaging), no refund will be provided. The product will not be sent back to you unless you arrange and pay for the return shipping.

6. Exchanges

If you prefer an exchange or replacement instead of a refund, please contact us within the 30-day return window. We will cover all shipping costs for exchanges or replacements for eligible items.

7. Contact Us

Email: contact@dilysport.shop

Address: 1942 Broadway St. STE 314C, Boulder, CO 80302, United States

Business Hours: Monday - Saturday, 9:00 AM - 5:00 PM Mountain Time